Terms of service
Welcome to Pure Bloom Botanicals. These Terms of Service govern your use of our website and your purchase of products from Pure Bloom Botanicals LLC. By accessing our website or placing an order, you agree to these terms.
1. About Our Products
Pure Bloom Botanicals creates handmade botanical and personal-care products. Because our products are handmade in small batches, slight variations in color, shape, texture, scent, or appearance may occur. These natural variations are not considered defects.
We make reasonable efforts to accurately display product descriptions, ingredients, photographs, colors, and fragrances. However, actual colors and appearances may vary depending on your device or screen settings.
2. Product Ingredients and Allergies
Ingredients are listed on each product page and/or product packaging. Customers are responsible for reviewing the ingredients before purchasing.
If you have allergies, sensitivities, or other concerns regarding an ingredient, please contact us before using the product.
Discontinue use if irritation or an adverse reaction occurs.
Pure Bloom Botanicals does not provide medical advice, diagnosis, or treatment. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
3. Orders
By placing an order, you agree that the information you provide is accurate and complete.
Pure Bloom Botanicals reserves the right to refuse, cancel, or limit an order when necessary, including in cases of suspected fraud, incorrect pricing, inventory errors, or other circumstances that may affect our ability to fulfill the order.
If we cancel an order after payment has been received, you will receive a refund for the amount paid.
4. Prices and Payment
All prices are listed in U.S. dollars unless otherwise stated.
Prices and product availability may change without notice.
Payment must be successfully processed before an order is considered confirmed.
5. Shipping and Delivery
Orders are shipped to the address provided by the customer at checkout.
Customers are responsible for ensuring that their shipping information is accurate. Pure Bloom Botanicals is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided by the customer.
Once an order has been shipped, delivery times may vary due to the shipping carrier, weather, holidays, or other circumstances beyond our control.
Please see our Shipping Policy and Return & Refund Policy for additional information.
6. Returns, Refunds, and Exchanges
Our Return & Refund Policy is incorporated into these Terms of Service.
Because our products are handmade and intended for personal use, returns and exchanges are generally not accepted unless an item arrives damaged, defective, or the wrong item was shipped.
Please review our Return & Refund Policy for complete details.
7. Proper Product Use
Our products should only be used as intended and according to the instructions provided on the product packaging or website.
Customers are responsible for using products appropriately and safely.
Pure Bloom Botanicals is not responsible for damage or injury resulting from misuse, improper storage, failure to follow product instructions, or use contrary to the intended purpose of the product.
8. Website Use
You agree not to use our website for unlawful purposes or in a way that could damage, disable, overburden, or interfere with the operation of our website.
You may not attempt to gain unauthorized access to our website, accounts, systems, or other users’ information.
9. Intellectual Property
All content on this website, including our business name, logo, photographs, product descriptions, graphics, designs, written content, and other materials, belongs to Pure Bloom Botanicals LLC or is used with permission.
You may not copy, reproduce, modify, distribute, sell, or use our content without our prior written permission.
10. Third-Party Services and Links
Our website may use third-party services, including payment processors, shipping providers, and other service providers.
We are not responsible for the content, policies, products, or services of third-party websites or services.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Pure Bloom Botanicals LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded under applicable law.
12. Changes to These Terms
We may update these Terms of Service from time to time. Changes will become effective when posted on our website.
Your continued use of our website or purchase of products after changes are posted constitutes acceptance of the updated terms.
13. Governing Law
These Terms of Service are governed by the laws of the State of California, without regard to conflict-of-law principles.
14. Contact Us
If you have questions regarding these Terms of Service, please contact Pure Bloom Botanicals through the contact information provided on our website.
Pure Bloom Botanicals LLC
California, USA