Shipping policy

Thank you for supporting Pure Bloom Botanicals! Each order is carefully prepared and packaged by hand.

1. Order Processing

Orders are typically processed and shipped within 2–4 business days after payment is successfully received.

Orders are not processed or shipped on weekends or U.S. holidays.

During product launches, sales, holidays, or periods of high order volume, processing may take a little longer. We appreciate your patience and will do our best to keep you informed of any significant delays.

2. Shipping Methods

We currently ship orders within the United States using available shipping carriers and services selected at checkout.

Available shipping options and rates will be displayed during checkout based on your shipping address, order size, and weight.

3. Shipping Times

Estimated delivery times are provided by the shipping carrier and are not guaranteed.

Once your order has been handed over to the carrier, delivery times may be affected by weather, holidays, carrier delays, incorrect addresses, or other circumstances outside of our control.

4. Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Please use the tracking information provided to monitor the progress of your shipment.

5. Incorrect or Incomplete Addresses

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the package.

6. Lost, Delayed, or Stolen Packages

Pure Bloom Botanicals is not responsible for delays caused by the shipping carrier.

If tracking shows that your package is still in transit, please allow additional time for delivery and contact the carrier for the most current information.

If tracking shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, and your delivery location and contact the shipping carrier.

Pure Bloom Botanicals is not responsible for packages that are lost, misplaced, or stolen after being marked as delivered by the carrier.

7. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please provide your order number and clear photographs of the damaged product and shipping packaging so that we can review the issue and determine the appropriate resolution.

Please see our Return & Refund Policy for additional information.

8. Shipping Address Changes

If you need to change your shipping address, please contact us as soon as possible after placing your order.

We cannot guarantee that an address can be changed once an order has been processed or shipped.

9. International Shipping

At this time, Pure Bloom Botanicals ships within the United States only.

10. Contact Us

If you have questions about your order or shipping, please contact us through the contact information provided on our website.

Pure Bloom Botanicals LLC
California, USA

Thank you for choosing Pure Bloom Botanicals and supporting our small handmade business!